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From B2B collaboration to B2B nightmare: ACN case study

Bourdages Émilie. (2019). From B2B collaboration to B2B nightmare: ACN case study. Dans : 47th Annual Conference of the Administrative Sciences Association of Canada. Tourism and Sport Management Division , May 27, 2019, St. Catharines, Canada.

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Résumé

Inter-organizational collaboration is often viewed as a golden opportunity to improve performance. Yet, it can quickly turn into a nightmare. As we say, the road to hell is paved with good intentions. While researchers focused on collaboration success factors, main problems have been overlooked. Therefore, this research aims to explore main problems in inter-organizational collaboration and best practices to overcome them. ACN was selected as a case study. Five semistructured interviews allowed us to identify three problems (inappropriate governance, opposite corporate cultures, difficult context) and one potential solution (external specialists). Results indicate that these problems are interrelated, and thus created a quicksand in which partners were trapped. Clearly, managers need to know how to escape from this nightmare.

Type de document:Matériel de conférence (Non spécifié)
Date:27 Mai 2019
Sujets:Sciences sociales et humaines > Sciences de la gestion > Management
Sciences sociales et humaines > Sciences de la gestion > Marketing
Département, module, service et unité de recherche:Départements et modules > Département des sciences économiques et administratives
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Mots-clés:Collaboration, inter-organizational relationships, IORs, problems, dark-side manifestations, best practices, regional tourism associations, meilleures pratiques, tourisme
Déposé le:19 mai 2021 18:14
Dernière modification:19 mai 2021 18:14
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