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Message sidedness effects in advertising: The role of Yin-Yang Balancing theory

Ertz Myriam, Jo Myung-Soo, Karakas Fahri et Sarigöllü Emine. (2021). Message sidedness effects in advertising: The role of Yin-Yang Balancing theory. Social Sciences, 10, (6), p. 229.


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Past research has shown mixed results regarding the persuasiveness of two-sided messages. Various underlying constructs were suggested to explain the differences in results. This study draws on the Yin-Yang Balancing (YYB) theory and the construct of tolerance for contradiction (i.e., the tolerance for inconsistency and resolution among contrasts) to explain differences in the effectiveness of two-sided ads. The study consisted of a cross-cultural survey involving Easterners, who hold typically higher tolerance for contradiction, with Westerners characterized by a lower tolerance for contradiction. A series of analyses of variance (ANOVAs) were conducted to explore the difference between both groups on key variables. Structural equation modeling (SEM) tested the proposed conceptual model as a whole and for both groups, highlighting key cross-cultural differences. Additionally, the PROCESS macro was used to test the mediation effects posited in the model. The findings showed that although the tolerance for contradiction does not directly impact purchase intentions, it exerts both direct and indirect effects on purchase intentions through credibility and attitudes for Easterners but not for Westerners. The findings offer important theoretical and managerial implications: Two-sided ads are more effective to consumers with a higher tolerance for contradiction (e.g., Easterners) versus consumers with a lower tolerance for contradiction (e.g., Westerners).

Type de document:Article publié dans une revue avec comité d'évaluation
Pages:p. 229
Version évaluée par les pairs:Oui
Identifiant unique:10.3390/socsci10060229
Sujets:Sciences sociales et humaines > Sciences de la gestion
Sciences sociales et humaines > Sciences de la gestion > Marketing
Département, module, service et unité de recherche:Départements et modules > Département des sciences économiques et administratives
Mots-clés:two-sided messages, Yin-Yang balancing theory, tolerance for contradiction, cross-cultural study, purchase intentions, attitudes, credibility, consumers, advertisement, mediation analysis
Déposé le:09 sept. 2021 21:46
Dernière modification:09 sept. 2021 21:46
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